Right of withdrawal:
As a Swiss customer, you have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last good.
To exercise your right of withdrawal, you must
Thunderbird Projects AG
Hasenrainstrasse 98
4102 Binningen
Email: cs@tb-store.com
by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Exceptions to the right of withdrawal:
The right of withdrawal does not apply to customers in Switzerland. Customers from abroad currently have no option to cancel their orders.
Consequences of revocation:
If you cancel this contract, we will refund all payments that we have received from you, excluding delivery costs, promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract or the goods were returned to us.
For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
